The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. Enrol this course and become a standout employee.
Course Overview
Learn the Latest Skills | Accredited by CPD & IAO | MCQ Based Exam & Tutor Support | Interactive Video TrainingÂ
The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you’re looking to advance in your job.
People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters.
What Will You Learn?
- Learn the basic computer software you need to know to perform at your best on a daily basis
- Learn organisational, time management and meeting management skills
- Learn the basic principles of business writing
- Enrich your expertise in MS Word, PowerPoint, and Excel
- Learn to keep the books in order and proper telephone etiquette
What classes are included in this package?
- Earn a digital certificate upon successful completion
- There are no set schedules, so you can work at your own pace.
- Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week.
- On weekdays, you’ll have access to a full-time tutor.
- Learn in a user-friendly, cutting-edge online learning environment.
- High-quality e-learning study materials
- Benefit from instant feedback through mock exams and multiple-choice assessments
Who Should Take This Course?
This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills.
Career Path
Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in:
- Administrator Support Staff
- Personal Assistant
- Receptionist
- Office Administrator
- Secretary
- HR Personnel
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
- Video lessons
- Online study materials
- Mock exams
- Multiple-choice assessments
- Assignment
Certificate of Achievement
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Endorsed Certificate of Achievement from the Quality Licence Scheme
Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage.
Endorsement
Method of Assessment
Retake fee
If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again.
Course Curriculum
| Office Administration | |||
| Module 1: Introduction to Office Administration | 00:17:00 | ||
| Module 2: Skills of an Effective Administrator | 00:18:00 | ||
| Module 3: Business Writing Skills | 00:39:00 | ||
| Module 4: Communication Skills | 00:27:00 | ||
| Module 5: Managing Meetings and Giving Feedback | 01:29:00 | ||
| Module 6: Organisational Skills | 01:18:00 | ||
| Module 7: Telephone Etiquette | 01:09:00 | ||
| Module 8: Negotiation Techniques | 00:18:00 | ||
| Module 9: Conflict Management | 00:16:00 | ||
| Module 10: Stress Management | 00:18:00 | ||
| Module 11: Time Management | 00:39:00 | ||
| Mock Exam | |||
| Mock Exam – Advanced Diploma in Office Administration | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Advanced Diploma in Office Administration | 00:20:00 | ||
| Assignment | |||
| Assignment – Advanced Diploma in Office Administration | 00:00:00 | ||

